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Problem with Darkk though is he is constantly telling people Andromeda will do stuff for him, and uses her name to threaten people, so you can't be too sure what is truthful and what's not.
I would still look into it though because a player who Darkk was having problems with, Darkk somehow had his private messages and were showing them around to make fun of him (and the receiving person too).
I understand that hacking and cheating occurs all around and I don't think they are saying it doesn't but rather spar is just their main focus so you often hear them voice it more than other aspects and because right now towering is dead-content so less people there to be complaining about hackers (which will be a thing come NGS for sure).
Cheating in spar is something that is really common now and that is why people react like this, it's just completely ruining the fun for them and this isn't the first time the streak has been lost to a hacker which really sucks to the people who achieved it beforehand.
I understand completely where you are coming from on the staff end but you also have to understand where people are coming from on the player end, especially those who have been involved with competitive aspects for years. It may seem like they are over voicing them selves and being condescending but it's kind of hard not to be when something you've spent so long doing is being ruined by cheaters with no real fix at the current time.
Think Jarace is doing a really good job with how he handles situations and conducts him self so having him as GPA is a good step going into the future.
Another good step would be people like Red properly voicing their opinions, it's good to have discussions about this stuff but not gunna get anywhere going the Red route (he updated his post, progress!!!)
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At any rate; Dark shouldn't be telling people that anymore.
I totally get the concerns and that is why I'm trying to address many of them. I was a player for roughly 4 years before I became staff, so I can identify with them on a lot of issues. People who cheat and such at towers or spar make the game very frustrating to play. Unfortunately, I can't change the core game mechanics to make these things impossible. I'm going to do what I can do by hiring and training GPs who will catch these things as quickly as possible.
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It's terrible. You tell me what's more important as a first hurdle: getting cookie-cutter answers out of players with some weird personality test, or putting them in situations that they'll actually be in as a GP and seeing how they'd handle it with no training or experience. You know you can gauge how well someone's English and maturity level is with the latter too, right?
It's so easy to BS through that application and it's setting you up to hire people who seem "nice" rather than people who can do the job properly. These are the types of questions you can Google to get good answers to. You can't do that with questions that are specific to Graal or being GP.
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Is the last question on the application a better example of something you would like to see? It's something we could definitely consider adding more of, but I can't directly influence it so it might take a while to change.