There is quite a bit of chatter regarding the lack of developers - specifically when players ask for new content. Quality art assets take time to create. Fostering untapped artists willing to create content would allow for more to be accomplished. More content getting created would lead to more users, more interest, and more revenue. I don't see what the matter is. But guess what? There are dozens of items and hats released every year that are ugly or don't match the rest of the game world's style because there are no quality artists with time available to ... wait a second...