If you’re getting harassed by people who are not using extreme racist/offensive/sexual (etc) languages then there is nothing admins can do about it. The same rule applies to most games if not all, this way its clear for admins when to ban someone who is harassing. There could be a different meaning for what someone says when it comes to harassing That’s why most games only ban players who harras using extreme offensive languages that only has one meaning and one purpose of saying it.
You can just block players who harrases you. However, if admins do have the right to ban ppl who don’t use the languages I listed above then we will see some unfair and unnecessary bans in this game.
That’s just for the harassment section, the ban system isn’t perfect but it’s good enough IMO.
The only thing I do not like is appealing bans to toonslab. They should just reply with “Sorry, you have to do the full duration of your ban” Or something else if the ban wasn’t right. They shouldn’t ignore the tickets, i’m sure two sentences wouldn’t take a lot of their time. I think they underestimate the relief players gets when they get responses regardless if the answer is going to be a no or a yes.