Honestly tho out of 20 toonslab tickets I sent I have only received one reply.
Who even reads the toonslab tickets? The graal police team admins? Global graal online staff members? Graal online admins?
If toonslab isn’t a place you can communicate to staff members with regarding issues and bans, if graalians forums isn’t a place where you can discuss issues and bans and if you cannot discuss them in-game either then where are we really supposed to discuss them?
Please either start responding to every toonslab tickets and make the existence of toonslab actually useful. Also, the reasons for the bans should be way more detailed. For example, right now if someone says “f*ck you ugly ***** you....” (excuse my language) he will get banned and on his screen the reason will either be “multiple banns” or “harassment” why not show the player what he said in the ban reasoning? And please “multiple bans” is not even a reason.
Again there is so much more possible improvements can be made to improve the communication between staff members and players.