I have explained "Multiple Bans" so many times it makes my head spin. If you want to learn about it, go to the FAQ center and read the rules. Unless the person has been banned for harassment an obscene amount of times and is still harassing, multiple bans won't be the reason they are banned.
In case you have missed my responses to other Toonslab threads, you can let me know if your ticket is lacking a response and I will check on it for you with the person who does tickets. This goes for everyone.
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I do remember you explaining the reason of the ban "Multiple Bans" and from what I remember you said 90% of the times It's when a player been banned multiple times for the same reason. Then the reason "Multiple Bans" is issued which is a longer duration ban than what the player usually gets. However, this the same reason the player got banned for multiple times could be cheating or hacking, it could be harassment, it could be sexual harassment, game disruption and whatever the rest of the bans are. Could it not be at least "Multiple bans- harassment" for example? Because trust me some players are not very sure if they got harassing somebody/ sexually harassing etc.
Yes the reason of the ban explains what the player did but sometimes the bans are issued after a while of what they actually did. So they're like "I was offline when did I harass someone" or "I hasn't been online for days when did I hack". So would you not agree making the ban reason a bit more detailed will provide a much better explanation to players and will shorten the amount of toonslab tickets you guys receive regarding bans?
For example look at the popular game League of legends. When you get banned for harassing players they quote what you said and give you that as the reason for your ban

If it's because he speed hacked it can be "Hacking/cheating - speed hacking in spar"
I just feel like most players who are complaining about their bans is because they're denying the provided two words reason regardless if it's true or not. So actually telling them what they exactly done will put them on a stage where they can't say I didn't do that...