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I think you believe we use Multiple Bans a lot more than we do. It's really rare and the people who get it know what it's for.
Making the reasons slightly longer won't change anything. Why would that stop them from simply saying "no I didn't"? If they don't care about being honest (they don't) It won't stop them, and neither will posting evidence.
I don't see your point about sexual harassment vs normal harassment. If a player has to actively wonder "gee, which instance of harassment did I get banned for? The sexual harassment or the normal harassment?" I would suggest not doing either.
If you haven't been online for days since your ban, try contacting Toonslab for an unlink, because it sounds like you were banned because you shared accounts with someone who is now banned.
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I'm not that type of players who usually gets banned and I believe last time I was banned was somewhere in 2017/2016. I don't know what goes through the banned players head when they deny their bans, wither they actually don't know why they were banned for or they exactly know why they were banned for but they're just not being honest. Therefore, I can't disagree with you saying showing evidence of what they did won't change anything since you deal with those type of players regularly so you know them better I guess.
I wasn't really trying to compare harassment bans and sexual harassment bans, just used those two ban reasons as an example. At the last section of your post, I actually experienced that ban late 2017, I sent a toonslab ticket but didn't get a respond for few days then I sent a PM to Dual and then I received a reply from toonslab informing me that I have been banned because of my account being linked to someone. That was the only reply I ever received from toonslab.
I believe you're misunderstanding me a bit, I'm not trying to start an argument in this thread towards staff members. Although I mentioned that reasons of bans should be more detailed but that's only because I thought that would decrease the amount of tickets that gets send to toonslab. Which is the only problem i'm thinking of that is not allowing the guy who deals with toonslab tickets to respond to us. The whole point of this thread is to improve the communication between staff members and players and the most appropriate way would be through toonslab that always has problems.
Yes, thank you for allowing us to PM you when toonslab don't respond to our tickets so you can tell the guy/s who deal with toonslab tickets to reply to us. It isn't your fault because toonslab is lacking and maybe not the fault of the person who deals with those tickets if it's just one person. Toonslab should have more than one trustable staff member to deal with those tickets. That way no body has to wait days for nothing and you won't have to receive pms from us neither telling the guy who deals with toonslab….
Me personally didn't experience any issue with the bans I received in the past and neither with any grail police staff member and this thread wasn't created for that purpose so Rusix can we avoid this type of posts in this thread please. That way maybe we can get the attention of whoever deals with
toonslab.
Well, Jarace is allowing us to PM him when we experience a problem with toonslab which is a good temporarily fix till something is done.
Feel free to close this thread if the other posts from Rusix and whoever are going to be based on how the GP team do their job on graal.