Graalians - View Single Post

Saeed · 08-12-2018

Hi, I have got a helpful suggestion which will make toonslab responds quality better when it comes to account transfer to another email requests.
When a player requests toonslab to transfer their account into a different email for whatever reason, they usually give as much information as they can. Sometimes the information they provide isn't helpful for their case but sometimes it is. Sometimes they don't provide information expecting toonslab to ask them for it. That's the case for toonslab. In other games like Fortnite and League of Legends, after sending a ticket. Their first respond to the player is asking them around 10 questions which will prove they are the original owners of the account that they own. So shouldn't this be toonslab first respond too?
An example of League of Legends question is "what were the first five champions you bought?" This could be "what was the first five hats you bought on graal?" or/and "what was the first mount you purchased?" "what is your graal ID?" etc. I'm not sure what graal keeps track of and what logs do they have but that's the sort of questions they should be asking to prove if the player HAD access to the account before, this doesn't really prove that they're the original owner though.

Questions which will prove they're the original owner of the account could be something like "What were the first three guilds you joined and what was the date?" "What and when was the last gralats pack you bought since date.." or "Approximately how many gralats pack have you bought? Did you buy mostly from the 27k gralats pack or.." Again I don't really know what graal has logs so those are just examples.

08-12-2018	38
Saeed Registered User Join Date: Dec 2016 Location: Uk/london Posts: 851	Hi, I have got a helpful suggestion which will make toonslab responds quality better when it comes to account transfer to another email requests. When a player requests toonslab to transfer their account into a different email for whatever reason, they usually give as much information as they can. Sometimes the information they provide isn't helpful for their case but sometimes it is. Sometimes they don't provide information expecting toonslab to ask them for it. That's the case for toonslab. In other games like Fortnite and League of Legends, after sending a ticket. Their first respond to the player is asking them around 10 questions which will prove they are the original owners of the account that they own. So shouldn't this be toonslab first respond too? An example of League of Legends question is "what were the first five champions you bought?" This could be "what was the first five hats you bought on graal?" or/and "what was the first mount you purchased?" "what is your graal ID?" etc. I'm not sure what graal keeps track of and what logs do they have but that's the sort of questions they should be asking to prove if the player HAD access to the account before, this doesn't really prove that they're the original owner though. Questions which will prove they're the original owner of the account could be something like "What were the first three guilds you joined and what was the date?" "What and when was the last gralats pack you bought since date.." or "Approximately how many gralats pack have you bought? Did you buy mostly from the 27k gralats pack or.." Again I don't really know what graal has logs so those are just examples.