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1. original account owner can scam people... by selling and then reclaim it later using those questions.
2. graal does log how many you have purchased packs. they also have receipts, but i think they search it thru numbers manually..
3. change of email should be automatic and easy process in game. and if they have problems during it, then they can submit a ticket.
^- but this was suggested like million times before ¯\_(ツ)_/¯ rip
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Selling accounts is against the rules anyways and they shouldn't be doing it. Most of the big games like Fortntie don't have an automatic process for transferring their account into email and I believe that's because of security issues.
I don't know if an automatic system to change the email is good for graal to be honest.