Request kindly for them to refund the head. Gather screenshots of the conversation and if the head still hasn't been refunded, contact toonslab support.
Also make sure to send in proof that the head is orginally yours.
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No point. You’re allowed to ifile players heads, yes it’s hilarious but nothing we can do. Few days ago someone refunded the head Fabian for me, I spoke to Owl he said it’s unfortunate but ifiling is allowed in graal.