GraalClassic banning clients on iOS7 Beta

Christopher · 06-12-2013

I just got the new IOS Beta 7
I wanted to log on in graal, but i couldn't. I'm banned for not using an apple device. I am using an apple device, even if I wasn't that wouldn't be illegal. There are many other devices playing: Android, Pc.
I'd like this to be undone and I also want this gone from my Ban-History.
I haven't checked my Era account yet but i'll be banned too probally.
Edit: Era works fine.
Please unban me.

I'll post a picture of the Ban-reason(Ban-iD censored due to privacy):

Midori · 06-12-2013

It is probably better to take this to [email protected] rather than posting in a public forum where Graal staff may not be able to see.

The reason is because iOS 7 is not recognised by the server (after all, it isn't publicly available yet) and there are security measures to ensure only recognised devices running certain operating systems are allowed to connect. I've already notified GraalOnline Classic staff about this.

Every time you open the app on a device running iOS 7, the ban will be reset to 24 hours. However by the time iOS 7 is publicly released, the server should be ready to accept the new system.

Update: You shouldn't really be using beta iOS if you are not registered as an Apple Developer. This is why the ban should not happen to everyday users.

iHot · 06-12-2013

I agree with Midori. I also especially agree that if you aren't a developer and are using iOS 7 just don't use it.

Christopher · 06-12-2013

I'd prefer to keep the iOS 7

Thallen · 06-12-2013

deserved it

rickclops · 06-12-2013

send a bribe with your email to get them to answer

iHot · 06-12-2013

Posted by rickclops

send a bribe with your email to get them to answer

Can't plus rep on tapatalk and to lazy to go to PC.

Twinny · 06-13-2013

Oh man that check still exists? I made the original and had to patch it for the last beta.

[email protected] should be able to fix it up pretty quickly. Stefan should be able to also determine some new checks for the new iOS to use (since i'm not there

)

-Albus · 06-13-2013

Posted by Twinny

Oh man that check still exists? I made the original and had to patch it for the last beta.

[email protected] should be able to fix it up pretty quickly. Stefan should be able to also determine some new checks for the new iOS to use (since i'm not there

)

Yeah that won't fix it lol. They can get unbanned but will get rebanned when they log back in using the new OS.

Twinny · 06-13-2013

Posted by -Albus

Yeah that won't fix it lol. They can get unbanned but will get rebanned when they log back in using the new OS.

Did you somehow miss the point of them getting Stefan to modify the checks? This exact same thing happened last iOS beta and I had it fixed within the hour I was notified back then.

kenthefruit · 06-13-2013

Posted by Thallen

deserved it

Deserved it because he logged onto graal with iOS 7?

Twinny · 06-13-2013

Posted by BaKon

Deserved it because he logged onto graal with iOS 7?

Well it is for developers. It's not supposed to be used by end users.

Worst are the dicks who get beta, try an app to have it fail then 1 star the app over their own stupidity -_-

DraGun · 06-13-2013

You shouldn't discuss bans on here as it is not allowed. I would rather try emailing them and they will resolve the issue for you.

06-12-2013	1
Christopher Classic Player Join Date: Dec 2012 Posts: 337	GraalClassic banning clients on iOS7 Beta I just got the new IOS Beta 7 I wanted to log on in graal, but i couldn't. I'm banned for not using an apple device. I am using an apple device, even if I wasn't that wouldn't be illegal. There are many other devices playing: Android, Pc. I'd like this to be undone and I also want this gone from my Ban-History. I haven't checked my Era account yet but i'll be banned too probally. Edit: Era works fine. Please unban me. I'll post a picture of the Ban-reason(Ban-iD censored due to privacy): Attached Thumbnails

06-12-2013	2
Midori No. Join Date: Sep 2011 Posts: 194	It is probably better to take this to [email protected] rather than posting in a public forum where Graal staff may not be able to see. The reason is because iOS 7 is not recognised by the server (after all, it isn't publicly available yet) and there are security measures to ensure only recognised devices running certain operating systems are allowed to connect. I've already notified GraalOnline Classic staff about this. Every time you open the app on a device running iOS 7, the ban will be reset to 24 hours. However by the time iOS 7 is publicly released, the server should be ready to accept the new system. Update: You shouldn't really be using beta iOS if you are not registered as an Apple Developer. This is why the ban should not happen to everyday users.

06-12-2013	3
iHot Graalian Join Date: Sep 2011 Location: Belle Isle Posts: 4,481	I agree with Midori. I also especially agree that if you aren't a developer and are using iOS 7 just don't use it.

06-12-2013	5
Thallen Enguard & Alumni Join Date: Sep 2011 Posts: 5,773	deserved it

06-12-2013	6
rickclops Studying for graalians Join Date: Oct 2012 Location: Seattle Posts: 304	send a bribe with your email to get them to answer

06-13-2013	8
Twinny Registered User Join Date: Apr 2016 Location: Testbed Posts: 604	Oh man that check still exists? I made the original and had to patch it for the last beta. [email protected] should be able to fix it up pretty quickly. Stefan should be able to also determine some new checks for the new iOS to use (since i'm not there )

06-13-2013	13
DraGun Graal Citizen Join Date: Jan 2013 Location: California Posts: 381	You shouldn't discuss bans on here as it is not allowed. I would rather try emailing them and they will resolve the issue for you.