Hey all,

I'm not usually the one to make this dumb kind of thread, but this is kind of important.

So I recently sent a ticket to toonslab. My ticket was about 4 paragraphs and was replied to within 2 hours. The reply was basically one sentence that showed no effort or caring to actually help my problem. So I sent an additional message on the same ticket. It's been over a week and the new message has been neither viewed nor replied to. So I'm assuming that I'm being ignored at this point.

Sooo, I emailed Xor with a link to the ticket, asking him if he could help me out. No reply either (which is what I expected).

So can someone give me the email of a higher classic staff member that will actually help me out and respond? Thanks

I also don't feel like discussing the issue here but it basically has to do with a staff member deleting items from my account at the request of their friend. And I actually want said items back.  

No one is higher than Xor that can speak English  

Not necessarily someone higher than Xor but I just need someone high enough to deal with the issue at hand lol.  

Toonslab support is the official support page for GraalOnline, that is what should always be used.

Staff actions like this get logged, meaning it's not something a staff member could get away with so if they don't help the problem then it's probably just the fact the problem doesn't exist.

Anyone reading this who is unfamiliar with the new Toonslab support page, simply visit this web address: http://support.toonslab.com