Bug Reporting - 74

Droid · 09-06-2015

Was going to buy some gralats, and the server was a bit laggy, and I did not get the "Thanks for your purchase! 8000 Gralats have been added to your account" popup message. Yet I have received the order email from Amazon because I buy them on my kindle. Never had this before, can I get my gralats please?
@Rufus
@Dusty
@Colin
Edit: Relogged multiple times hours after, and still haven't been credited with my gralats.

Striken · 09-06-2015

Posted by Droid

Was going to buy some gralats, and the server was a bit laggy, and I did not get the "Thanks for your purchase! 8000 Gralats have been added to your account" popup message. Yet I have received the order email from Amazon because I buy them on my kindle. Never had this before, can I get my gralats please?
@Rufus
@Dusty
@Colin
Edit: Relogged multiple times hours after, and still haven't been credited with my gralats.

I heard from others purchasing gralats wasn't really working for them. Maybe it's a bug in the system possibly?

Also, http://www.graalians.com/forums/showthread.php?t=4029

Brick · 09-07-2015

Posted by Droid

Was going to buy some gralats, and the server was a bit laggy, and I did not get the "Thanks for your purchase! 8000 Gralats have been added to your account" popup message. Yet I have received the order email from Amazon because I buy them on my kindle. Never had this before, can I get my gralats please?
@Rufus
@Dusty
@Colin
Edit: Relogged multiple times hours after, and still haven't been credited with my gralats.

I believe you're supposed to email [email protected] with your graal ID and a copy of the receipt.

Rufus · 09-07-2015

Posted by Brick

I believe you're supposed to email [email protected] with your graal ID and a copy of the receipt.

Yeah do this, they can look it up.

Droid · 09-07-2015

Posted by Rufus

Yeah do this, they can look it up.

How long could this take? :/

Kosiris · 09-07-2015

Posted by Droid

How long could this take? :/

not long, I've had a similar issue and they helped me 6-7 hours after I submitted the ticket and provided the receipt

Droid · 09-07-2015

Posted by Kosiris

not long, I've had a similar issue and they helped me 6-7 hours after I submitted the ticket and provided the receipt

Well, I sent the above picture of the Amazon confirmation email and I haven't had a response still.

LiA · 09-10-2015

Has there been any updates at all to the tag bug glitch, where it makes the person invincible? Reporting doesn't seem to work at all when it comes to that bug abuse(certain ppl are intentionally using it), and it makes the glitched person cheat with pks because no one can kill them.

Bryan* · 09-20-2015

Currently playing Classic on iPhone 5S (iOS9) and whenever I get a text message or any notification, my entire screen turns white and everyone around me disappears. Has occurred 4 times already

fp4 · 09-20-2015

Posted by Bryan*

Currently playing Classic on iPhone 5S (iOS9) and whenever I get a text message or any notification, my entire screen turns white and everyone around me disappears. Has occurred 4 times already

This sounds like a client bug which will likely take an app update to fix.

Bryan* · 09-20-2015

Posted by fp4

This sounds like a client bug which will likely take an app update to fix.

Alright thanks for clearing that up!

Nanner · 09-21-2015

I can't view the news' pictures. I'm on iPhone 6 if that matters.

Dusty · 09-21-2015

Posted by Its_Nanner

I can't view the news' pictures. I'm on iPhone 6 if that matters.

I haven't been able to for a while on Flash and iOS(iPad2, iOS8).

Zetectic · 09-23-2015

LOL I have 0 idea how. but i logged in to one of my account and I was at the old pyrat level, I didn't know it was still there!! Lol I assume I was doing the pyrat quest and went off.

LwMark · 09-23-2015

Posted by Zetectic

LOL I have 0 idea how. but i logged in to one of my account and I was at the old pyrat level, I didn't know it was still there!! Lol I assume I was doing the pyrat quest and went off.

A lot of the times if you log off on a discontinued map.. when u log back in you will still be at that map...I've done this in classic and ol west. I assume they just Remove access to the map..they just don't delete the map...but I've heard the major maps they remove I think they put a script now that when u log back it automatically warps u out...don't quote me but I think I read it somewhere...I always make sure to screen shot it for people that don't believe me an to be using a wep or item that was released after the map was closed down.

09-06-2015	1096
Droid Graal Classic Join Date: Jan 2014 Location: Battle Arena Posts: 855	Was going to buy some gralats, and the server was a bit laggy, and I did not get the "Thanks for your purchase! 8000 Gralats have been added to your account" popup message. Yet I have received the order email from Amazon because I buy them on my kindle. Never had this before, can I get my gralats please? @Rufus @Dusty @Colin Edit: Relogged multiple times hours after, and still haven't been credited with my gralats. Last edited by Rufus; 09-07-2015 at 01:48 PM.

09-10-2015	1103
LiA (Sage) Join Date: Aug 2011 Posts: 886	Has there been any updates at all to the tag bug glitch, where it makes the person invincible? Reporting doesn't seem to work at all when it comes to that bug abuse(certain ppl are intentionally using it), and it makes the glitched person cheat with pks because no one can kill them.

09-20-2015	1104
Bryan* Verified ✔️ Join Date: Nov 2014 Location: M.I.A Posts: 3,408	Currently playing Classic on iPhone 5S (iOS9) and whenever I get a text message or any notification, my entire screen turns white and everyone around me disappears. Has occurred 4 times already

09-21-2015	1107
Nanner Registered User Join Date: Mar 2013 Posts: 1,350	I can't view the news' pictures. I'm on iPhone 6 if that matters.

09-23-2015	1109
Zetectic Bloodvayne Join Date: Nov 2012 Posts: 4,087	LOL I have 0 idea how. but i logged in to one of my account and I was at the old pyrat level, I didn't know it was still there!! Lol I assume I was doing the pyrat quest and went off.