>gets some facebook error that isn't my fault, but theirs
>gets told to use another browser
>tries different browser, different facebook account and even a vm
>gets told to go to era.graalonline.com (yes it's about era but rn i'm talking about the support not era itself)
>explains the problem, including whatever the hell i tried (including using a different browser)
>gets asked to use a different browser (wth)
>submits another ticket that probably got ignored
also it seems that you must wait about a damn week to be able to submit a ticket from an email you've already used unless you wanna waste your time making a very detailed ticket and have it get ignored, at least that's what happens to me