Posted by Jarace

I would guess this is for one of two reasons.

Either this:

Or the fact that right now, presents seem to be invisible due to lag (kind of like how furniture sometimes temporarily disappears).

Saying ":presents" is a better way to check how many presents you have.

Got 44 and I need those 3  

Posted by Shmegg

is the "this person has received too many gifts from you" a max limit or will it go away with time

You can only send a player 10 gifts, once you reached this max limits you will get that message. It won’t go away with time, till the next Christmas.  

Posted by fp4

It should be fixed now. You'll have to re-arrange your presents one more time but the position of them will save going forward.

Also people who received 'extra secret santa gifts' will receive a message stating they've been removed when they enter their house. These extra gifts were of no type (cool, smart, etc) so wouldn't have contained anything anyway.

I will laugh in the face of my friends now with this news LOOOL  

Lost my gifts I had 304 now I only have 53???  

Posted by Beebuzz

Lost my gifts I had 304 now I only have 53???

Some of my friends lost too, they got message that you can only have 50 gifts in your house but the rest still there  

Posted by Beebuzz

Lost my gifts I had 304 now I only have 53???

VVV

Posted by fp4

We've also limited the amount of visible presents to 50 to help reduce the present related lag.

 

Posted by Saeed

You can only send a player 10 gifts, once you reached this max limits you will get that message. It won’t go away with time, till the next Christmas.

Pretty sure this is actually wrong. Yes you can only send about 10 to a single person but for the previous years I have been able to send as many as I wanted to friends after the stalls closed.  

yea I guess this was pretty fair considering I got this many gifts from secret santa lol
 

Posted by fp4

Also people who received 'extra secret santa gifts' will receive a message stating they've been removed when they enter their house. These extra gifts were of no type (cool, smart, etc) so wouldn't have contained anything anyway.

That's odd. I didn't get any message about the 3 or 4 that vanished from my house. Also during the laggy period I was exchanging 10 gifts with a friend but because of the lag the message telling me I hit the 10 gift limit never came up and I sent 6 extras. My friend didn't get them and they weren't in my inventory either.  

Posted by Mars96

Some of my friends lost too, they got message that you can only have 50 gifts in your house but the rest still there

I got that too but my gifts won’t show well the other 250  

Posted by fp4

We've also limited the amount of visible presents to 50 to help reduce the present related lag.

For example ... I have 100 gifts and I see only 50 of them. I still have 100 in total?  

Posted by Green

Pretty sure this is actually wrong. Yes you can only send about 10 to a single person but for the previous years I have been able to send as many as I wanted to friends after the stalls closed.

i hope thats true bc i spent a lot of money buying 36 gifts for my friend that i cant give to them

Spoiler

 

Posted by Caw

For example ... I have 100 gifts and I see only 50 of them. I still have 100 in total?

I had 304 but now I only see 60 I asked a few admins where the rest went and they said it would not come back and what ever is in your house is the real amount of presents I just think it was a big waste of time for me personally I paid a lot of money for the gifts to just be taken.  

Posted by Beebuzz

I had 304 but now I only see 60 I asked a few admins where the rest went and they said it would not come back and what ever is in your house is the real amount of presents I just think it was a big waste of time for me personally I paid a lot of money for the gifts to just be taken.

Sounds like you misunderstood. You still have the gifts (and it tells you this every time you enter your house if I'm not mistaken), but only a certain number of them are being displayed.  

Posted by Beebuzz

I had 304 but now I only see 60 I asked a few admins where the rest went and they said it would not come back and what ever is in your house is the real amount of presents I just think it was a big waste of time for me personally I paid a lot of money for the gifts to just be taken.

I'm not sure how you're finding this so difficult.. the only gifts that were removed were from the Secret Santa glitch (which you wouldn't have paid for) - when you enter your house for the first time it gave a notification like this:


Now if you try to enter your house again, or say ":presents" in game it will tell you how many presents you have... Which obviously means they exist and will appear in your house once you've opened some and then re-entered.