it also has to do with the email. idiots make their graal email acounts passwords stuff like their username or graalonline and its easy to guess. then they can basically take over your email account and take your vip onto their device.
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Basicly I think every Graalian uses his private account. But if they also get that password. After that happened to you, you just wait till they log off, take over your account, pull out your finger of your nose and tap revoke accounts and confirm it in your email. If they changed the password, every Email Server provides a service to restore your email with information they sent you when you created your email. If you donīt have it anymore, get used to it that you just lost your account.