09-05-2011
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4 |
Coder
Join Date: Sep 2011
Posts: 298
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If some staff members don't want to answer serious questions, you could try emailing [email protected] about it. I'd like it if a support ticket system was scripted into the game though. That could be beneficial for everyone. Staff would receive less pm's regarding support issues. Players would be able track the status of all their tickets. |
09-06-2011
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13 |
Registered User
Join Date: Apr 2016
Location: Testbed
Posts: 604
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Popular staff seem to get a message every 2 seconds which can make it rather difficult to weed through the spam. Especially if you get queries like i do, "Twinny." <- in case I forgot my name? "OMG HELP" <- Auto-assume it's about someone 'stealing gralats' -_- "Hi can you help me?" "Umm I have issues?" "Hi can i ask a question?" <- don't they realise this is a question? For the few who do ask a query, 9/10 it's a non-question or something thats answered in 5 other places. I don't even receive all that messages so it must be hard for the popular ones. It's best to use [email protected] so we can track your issue and it won't be affected by idling out / going offline. Any queries regarding transfers should go straight to [email protected] |
09-06-2011
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14 |
Should be fixed.
Join Date: Aug 2011
Posts: 6,359
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Don't forget the most important question of all: http://dustyshouri.dreamhosters.com/noobs/images/noobsig_25.png (Unsupported image host) |