I tried logging in (on classic but assuming other graals have this problem) and it said that the email did not have an account tied to it yet. My account still exists and it was the correct email and I refuse to lose my account and start over, this is not happening to me it just can't.

What am I supposed to do? I need help before the account deletes itself or something weird like that.

Has this happened to anyone before? Graal support doesn't help and I NEED my account back I just can't lose my account please help. I spent too much time on my account.


this can't be happening to me oh why me I never expected something like this oh why me please help this has to have a solution oh my noo no  

1.) Positive it is right Email?
2.) Contact Dusty directly. We all know who you are so dusty shouldn't need to "How can we be sure it's you"
3.) Consider sending a ticket  

Posted by Rusix

1.) Positive it is right Email?
2.) Contact Dusty directly. We all know who you are so dusty shouldn't need to "How can we be sure it's you"
3.) Consider sending a ticket

1. Yeah
2. Maybe he can help with classic but I would have to get ahold of other people for anything else which is alright at this point.
3.I guess I could submit one for classic atm, but how could that fix an obvious global ip ban?  

You're probably screwed but gl  

Posted by Eugeen

You're probably screwed but gl

Thanks...  

Posted by ethacon

1. Yeah
2. Maybe he can help with classic but I would have to get ahold of other people for anything else which is alright at this point.
3.I guess I could submit one for classic atm, but how could that fix an obvious global ip ban?

Toonslab can help, And you been IP banned?  

Posted by Rusix

Toonslab can help, And you been IP banned?

I assume so because I cant log on anything graal on my wifi.  

It's your chance to quit the game, I don't think you'll get your account back because you're not the first person who experience the same problem. Same thing happened to primetime and his account had good stats (40k spar wins?) it was probably more valuable than yours, unfortunately the GP team didn't help neither did Toonslab or even the developers. Sorry man, It's still worth trying to get it back tho. Contact toonslab and in-game admins  

This isn't something anyone should go through. I would hope something like this would never happen to other people but it does for some reason. Never thought it would end up happening to me after it being perfectly fine for almost four years.  

What sucks is when this happens to someone who has spent a lot of money on in-app purchases. I didn't spend much thankfully so what sucks that most is the time and effort I put into the game. This would be a good time to leave the game behind but the problem is that I have nothing else TO move onto if I did.  

Posted by ethacon

What sucks is when this happens to someone who has spent a lot of money on in-app purchases. I didn't spend much thankfully so what sucks that most is the time and effort I put into the game. This would be a good time to leave the game behind but the problem is that I have nothing else TO move onto if I did.

You said it worked at your Library correct? If so. Possibly a router issue.

I'd suggest completely resetting the router, Redownload graal completely. Make sure it is from the AppStore. And so on. I feel this is more a network issue than a actual graal issue from the sounds of it  

Posted by Rusix

You said it worked at your Library correct? If so. Possibly a router issue.

I'd suggest completely resetting the router, Redownload graal completely. Make sure it is from the AppStore. And so on. I feel this is more a network issue than a actual graal issue from the sounds of it

I was on pc.

The main issue for now is the fact that my account is no longer connected to my email.