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12-09-2017
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1 |
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Registered User
Join Date: Dec 2016
Location: Canada
Posts: 37
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Staff always doing this.
I'm getting really pissed off. I always get false banned for things I never do and it sometimes bans my ex, too (maybe because we were on eachothers accounts many months ago). What can I do? They'd never reply to my support tickets. |
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12-09-2017
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2 |
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SIGNATURES > NEW SITE
Join Date: Nov 2016
Location: behind the wall
Posts: 1,154
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Graalians.com is a fan forum any ban related posts will become closed. If you have any concerns please send a ticket to support.toonslab.com. **** you colin |
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12-09-2017
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3 |
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Registered User
Join Date: Dec 2016
Location: Canada
Posts: 37
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I'm asking what I can do because support.toonslab.com is so useless. They honestly treat me like trash by ignoring me and not replying and once even threatened to terminate my account due to my excessive ban history despite a majority of the bans being false. Once, I got banned while afk/asleep.
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12-09-2017
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4 |
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SIGNATURES > NEW SITE
Join Date: Nov 2016
Location: behind the wall
Posts: 1,154
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Sarcasm.exe not detected But seriously, the game already has terrible support, just quit it and move onto another game (don’t play any game by EA) |
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12-09-2017
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Registered User
Join Date: Dec 2016
Location: Canada
Posts: 37
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8000+ hours on Classic alone and over $2000 spent nty
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12-09-2017
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Banned
Join Date: Apr 2014
Posts: 1,561
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I understand your pain about hours (but a less extreme version of it). But seriously don't spend 2000 dollars on in-game currency especially graal because it goes towards paying bread and apartment fees. At least you will get back access whereas I can't get on my account. You act like this is going to be solved and moving on isn't an option. unless unixmad decides to sell everything over to professionals, toonslab will never have decent support. Not any higher up will be able to fix anything that needs to be fixed because of him. |
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12-09-2017
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Registered User
Join Date: Dec 2016
Location: Canada
Posts: 37
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Unixmad?
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12-09-2017
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8 |
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Banned
Join Date: Apr 2014
Posts: 1,561
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*sigh...* Yep, that's right this is the guy all that money is going to. His real name is Stephane Portha. |
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12-09-2017
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9 | |
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: - )
Join Date: Sep 2011
Posts: 1,427
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Support tickets are your only option for ban appeals. If you haven't, I recommend sending one to see if you can have your accounts un-linked. |
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