(I understand this thread shouldnt be here and send a ticket blah blah, but i have done that ok)

This is getting stupid, I've played graal classic since 2009 and i used an email to identify my account that is old. However the company that provided the email no longer exists meaning i cannot receive any emails linked to said email. This is an issue for me because up until like 2015-16 it was very hard for me to play since I am only logged in on my old device which I'm getting rid off soon. (I cant move to another device since i cannot accept the email as it no longer exists.)

So i send a ticket a few months ago and nothing back, i understand that it may take a long time but this is stupid as i cannot really access my account anymore. Is there anyway for me to transfer my account to a new email in a faster way? thanks.
-fp  

Your account is probably gonna be gone but gl  

rip  

Low-key hoping admins catch on and maybe consider doing something that most basic games can do, which is offer a ability to change email  

Yep. Piggybacking on another product's security features.  

still waiting, surely this cant be that bad of an issue, this is a common thing to occur since the game is so old it has to of been planned that people would have the same issue as me.  

Toonslab support is beyond terrible.
Sorry to say, but your account's most likely gone.

I don't know why email transferring isn't a thing, so many players have lost their accounts.  

Yeah let's make noise about this. It's a good thing to get in focus.  

I've lost an account with the same exact reason as you. Sorry to say but you lost your account.  

I asked about this a while back since I was curious.  

When I lost access to my account back in 2014 I had some pretty good items on there, but I said whatever and made a new account... I now I have access to that old account, but can't transfer the items to my current account. I contacted toonslab twice and got the same response back both times welp.  

the email I've used for graal will soon be deleted , I would also be interested in transfering as despite quiting I still want to keep my stats in case.  

Posted by Sardon

the email I've used for graal will soon be deleted , I would also be interested in transfering as despite quiting I still want to keep my stats in case.

Oh god it’s back

#sardoniansunite  

I sent a ticket in for an email transfer a couple months back. The email my account is on doesn't seem to receive any emails from [email protected] so I sent the ticket from another address. I was pretty much told that I had to contact them from the email my account is on even though I can't get into the support site on it.  

Posted by Fp*

(I understand this thread shouldnt be here and send a ticket blah blah, but i have done that ok)

This is getting stupid, I've played graal classic since 2009 and i used an email to identify my account that is old. However the company that provided the email no longer exists meaning i cannot receive any emails linked to said email. This is an issue for me because up until like 2015-16 it was very hard for me to play since I am only logged in on my old device which I'm getting rid off soon. (I cant move to another device since i cannot accept the email as it no longer exists.)

So i send a ticket a few months ago and nothing back, i understand that it may take a long time but this is stupid as i cannot really access my account anymore. Is there anyway for me to transfer my account to a new email in a faster way? thanks.
-fp

was this issue ever solved
watch a staff member close this in 5 seconds just because of my curiosity. Anyways was it ever solved ?