Can someone help me with this issue, it's been a month since my last bounty  

First off, feedback the issue to get some in-game attention on it.

Then, send an email to toonslab if you get no response (see instructions in your feedback menu).

In the meantime you could try refreshing the game (closing out, then reopening), you could try re-installing the game, you could try clearing your cache, and resetting your wifi...

If it's really been a month or more, you will probably be waiting on support from toonslab though. Good luck!  

Thank you for the feedback.  

Cheers, man. Hit me up in game if you see me and have questions!