Heads are fixed but now .gif heads have white backgrounds sometime, didn't read for the forum so idk if anyone already mentioned it or not

When you refund a gif head yourself you get a full refund. But when you guys force refund it we only get 15k instead of 20k

No. When you refund within 1 hour of uploading you get 100% of whatever it is that you've uploaded in... shudder... tokens. If you refund after 1 hour of online time post-upload, you get 50% of the cost you paid - again in tokens.

If they delete your head afterwards at some point, you generally get 100% of whatever you paid in the first place. Chances are if you got 15k, it means you bought it during a 25% off sale.

Ya pretty sure 4-lom is right, even though you get 100% gif refund atm. If you refund a head from black friday you'll only get 10k

Are all gif heads being refunded or just the ones that have the transparency issues?

There not forcing heads to be refunded, You can just refund your .gif upload head for 100% of what you bought it for. For any .gif custom head

They’re forcing specific heads to be refunded

This is correct.

Just the ones with transparency issues.