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I have a Virus, please help
I've found 2 viruses, maybe 1 mixed with another. Yesterday, I downloaded some video converter called Leawo Video Converter. I downloaded it because I got a TV Show on iTunes, but it won't sync with my iPod Touch. It needed to be in another file format. After doing some research, I found Leawo, with promising User Reviews. I downloaded it and installed it. At the very end of the installation, it had a survey.
The survey installed something called Relevant Knowledge. I googled it after it was trying to use Skype. Skype asked me if I wanted to allow or deny it, so I clicked deny. I then researched the program and found out it was a Virus tracking internet history. I've attempted to remove it with control panel. It worked, but I found some left over traces of the file in Program Files. I attempted to delete it, but 2 DLL files in that directory won't let me delete them. When I pressed delete, it said programs were using it. EVERY program I had up, even explorer.exe had it open somehow. I attempted to end all of the processes, when I got to explorer.exe. This is where I ran into a potential other virus. I ended explorer.exe, which is the taskbar and everything, but right after I ended it, music in another foreign language started playing in the background. I have no idea what happened. The music stopped, and I restarted explorer.exe. *I did do a full virus scan using Kasperksy Internet Security before I attempted removing the program. It ran up with no errors. The virus must be hiding. |
did you try deleting system32?
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Update: Relevant Knowledge is now gone. It mysteriously disappeared. The uninstall said a system reboot was required, but I just rebooted now. That still doesn't explain the music. I need information. |
If it was recent, you could try a System Restore to an earlier date. It won't harm your documents or anything.
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Nevermind! I have a backup from when I installed Strawberry Perl! Thanks! Nevermind. I don't really want to delete Office Word Pro 2010, in which I reinstalled recently. Never mind again! I found a later restore point. |
Have you tried turning it off and turning it back on?
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Smash your computer with a hammer then burn it. Should work.
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I've restored to when I created my system restore last, on November 18th. Thank you all. Problem might be solved.
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The Doctor has a virus? Whaaaaattt?
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Malware bytes, that is all.
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This my children is why you buy a Mac, because they are invincible!!!
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One does not simply remove a virus without Malwarbytes.
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But your a doctor :0
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Well, if anything happens again, I'll do these steps.
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:) hopefully you'll don't have to.
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Boot up your computer in Normal Mode, and try to find out where the files related to RelevantKnowledge are located (try and locate the executables and .dll files, sometimes a registry search can reveal more related file locations). Do not delete these files, but take note of their folders and locations. Uninstalling the program will only temporarily fix it, the virus may resurface again a few days later.
Boot up your computer in Safe Mode, and then manually find each of those files and remove them this way. |
Haha 'The Doctor' needs help with a 'virus' .
*YEEAAAHH* |
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