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-   GraalOnline Ol' West (https://www.graalians.com/forums/forumdisplay.php?f=49)
-   -   My tickets aren't being answered (https://www.graalians.com/forums/showthread.php?t=30619)

Jellybeans 08-10-2015 01:06 AM

My tickets aren't being answered
 
My tickets on support.toonslab for Ol' West aren't being answered... Why? :( I've been waiting for a reply for a week now. But it's pretty much too late since I'm already out of jail... Please help me admins.

Sarzar 08-10-2015 01:11 AM

if youre already out of jail, why does it need to be answered

Jellybeans 08-10-2015 01:55 AM

Quote:

Posted by Sarzar (Post 602828)
if youre already out of jail, why does it need to be answered

Because I was jailed three times just because I was laggy. That's 30 hours spent in jail that I didn't deserve. I believe that I should have been released the day that I sent my support ticket, but no. They just let me wait out my jail.

Nibbles 08-10-2015 03:14 AM

Admis most likely are busy

Sarzar 08-10-2015 10:42 AM

Quote:

Posted by Jellybeans (Post 602839)
Because I was jailed three times just because I was laggy. That's 30 hours spent in jail that I didn't deserve. I believe that I should have been released the day that I sent my support ticket, but no. They just let me wait out my jail.

maybe they saw you were unbanned so there was no need for a response.. 30 hours is just over a day, man!

Xenice 08-10-2015 12:05 PM

Sorry for the inconvenience. Obviously we can't do anything about it now - but if it happens next time just private message a staff member and we'll look into it.

Santa Claus 08-10-2015 02:43 PM

Quote:

Posted by Xenice (Post 602941)
Sorry for the inconvenience. Obviously we can't do anything about it now - but if it happens next time just private message a staff member and we'll look into it.


But he can't. If he goes on another account wouldn't he be jailed for "Evading Jail/ban"

Xenice 08-10-2015 03:14 PM

Quote:

Posted by Santa Claus (Post 602963)
But he can't. If he goes on another account wouldn't he be jailed for "Evading Jail/ban"

He can message me on the forums.

Jellybeans 08-10-2015 05:21 PM

Quote:

Posted by Xenice (Post 602974)
He can message me on the forums.

Okay, if it happens again I will message you on the forums.


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