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Nelm · 03-21-2014

Short story:

Played Graal since 7th grade, be 27, have 'classic' account + active 'Gold' subscription. Decide to finally learn GS2 to become a more well-rounded developer - testbed server no longer exists...so drop $70 dollars on Developer Gold to hone skills.

Receive server, but get no RC access. NBD, send e-mail to [email protected], send PMs to Stefan and all PWAs. E-mail says 1-3 days...okay. Wait 3 days. Nothing. Be slightly irritated. Four days, slightly more irritated, debate requesting PayPal refund. Complain on official Graal forums, post gets deleted by former PWA turned forum mod who is apparently more active than current PWA. Ironic.

Five days, beyond irritated. E-mail Unixmad, telling him situation and requesting to be given RC access or a refund. Put in dispute (not even a claim for refund). Within hour, my server is removed and my account is banned for 'fraud'. Wow. Escalated PayPal dispute to claim.

TL;DR: Give Eurocenter $70 dollars, don't get product, ask for product or refund, get banned for 'fraud'. GG.

03-21-2014	1
Nelm i make levels Join Date: Mar 2014 Posts: 32	Don't ever ask for a refund. Short story: Played Graal since 7th grade, be 27, have 'classic' account + active 'Gold' subscription. Decide to finally learn GS2 to become a more well-rounded developer - testbed server no longer exists...so drop $70 dollars on Developer Gold to hone skills. Receive server, but get no RC access. NBD, send e-mail to [email protected], send PMs to Stefan and all PWAs. E-mail says 1-3 days...okay. Wait 3 days. Nothing. Be slightly irritated. Four days, slightly more irritated, debate requesting PayPal refund. Complain on official Graal forums, post gets deleted by former PWA turned forum mod who is apparently more active than current PWA. Ironic. Five days, beyond irritated. E-mail Unixmad, telling him situation and requesting to be given RC access or a refund. Put in dispute (not even a claim for refund). Within hour, my server is removed and my account is banned for 'fraud'. Wow. Escalated PayPal dispute to claim. TL;DR: Give Eurocenter $70 dollars, don't get product, ask for product or refund, get banned for 'fraud'. GG.