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03-21-2014
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i make levels
Join Date: Mar 2014
Posts: 32
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Don't ever ask for a refund.
Short story: Played Graal since 7th grade, be 27, have 'classic' account + active 'Gold' subscription. Decide to finally learn GS2 to become a more well-rounded developer - testbed server no longer exists...so drop $70 dollars on Developer Gold to hone skills. Receive server, but get no RC access. NBD, send e-mail to [email protected], send PMs to Stefan and all PWAs. E-mail says 1-3 days...okay. Wait 3 days. Nothing. Be slightly irritated. Four days, slightly more irritated, debate requesting PayPal refund. Complain on official Graal forums, post gets deleted by former PWA turned forum mod who is apparently more active than current PWA. Ironic. Five days, beyond irritated. E-mail Unixmad, telling him situation and requesting to be given RC access or a refund. Put in dispute (not even a claim for refund). Within hour, my server is removed and my account is banned for 'fraud'. Wow. Escalated PayPal dispute to claim. TL;DR: Give Eurocenter $70 dollars, don't get product, ask for product or refund, get banned for 'fraud'. GG. |
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03-21-2014
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Banned
Join Date: Aug 2013
Location: The hood.
Posts: 3,167
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Jeez man.. Sorry.. |
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03-21-2014
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Hyrule Knights
Join Date: Sep 2012
Location: In your head 24/7
Posts: 6,348
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suckers come in all ages
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03-21-2014
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Back from the dead?
Join Date: Feb 2013
Location: Australia
Posts: 2,533
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Where do you live? Depending on the consumer laws of your country, you're entitled to your money back. There should be a section there stating if you do not receive a product you bought you are able to get a refund (or something similar). On the extreme side, you can always sue Eurocenter.
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03-21-2014
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Banned
Join Date: Aug 2013
Location: The hood.
Posts: 3,167
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Which Nintendo could really benefit from; they're at rock bottom. Hey could sue Graal for all of the Zelda heads and bodies. |
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03-21-2014
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6 |
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Nyanpasu
Join Date: Oct 2012
Location: Kentucky
Posts: 1,878
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03-21-2014
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7 |
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Registered User
Join Date: Jun 2013
Location: Zol's Pub
Posts: 373
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That's nothing, back when 2002 (graal kingdoms) started up, we were all told to create new accounts (ex: Torankusu_2002), upgrade them, and it would be our staff / dev account. Well, as time passed, the gold did not lapse for obvious reasons, until one day it was banned for fraud. It was banned for 8 years until someone decided to unban it. Either way, you need to log onto Graal Kingdoms, find Stephen idling there, and talk to him about it. |
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03-21-2014
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8 |
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Dark Desert Fox
Join Date: Sep 2011
Location: United States, Ohio
Posts: 5,720
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Talk about a pain in the ass. Sorry to hear that happened to you.
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03-21-2014
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Should be fixed.
Join Date: Aug 2011
Posts: 6,359
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Depending on the medium of pay, you could get a refund from your card provider/paypal.
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03-21-2014
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Banned
Join Date: Sep 2013
Posts: 72
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I've been trying for months to get my server named. >.> They don't care. |
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03-21-2014
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11 |
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Speed Demon
Join Date: Jan 2013
Posts: 1,288
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They probably spent your money on bread, which is why they won't refund it.
Last edited by optimuswhat; 03-21-2014 at 09:03 PM.
Reason: Replaced cocaine with bread
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03-21-2014
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12 |
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Nyanpasu
Join Date: Oct 2012
Location: Kentucky
Posts: 1,878
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03-21-2014
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13 |
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Banned
Join Date: Nov 2013
Location: Geogia
Posts: 99
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Duh. Everyone in the staff of every graal game, even the creator, well...Lets just say they are huge douches. Though I saw this coming. Stefan wants the money and ends up not doing anything. He just lazy bud, btw, he HATES losing his money so will just ban you so he doesn't have to hear it
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03-22-2014
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Graalian
Join Date: Sep 2011
Location: Belle Isle
Posts: 4,481
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03-22-2014
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✔️TURBO✔️VERIFIED✔️
Join Date: Feb 2013
Location: Larunda Relay
Posts: 6,481
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Lmao. I'd bet money's that someday Stefan'll take money from the wrong people and either wind up dead in an alleyway or have the hell sue'd out of him. |