Don't ever ask for a refund.

Nelm · 03-21-2014

Short story:

Played Graal since 7th grade, be 27, have 'classic' account + active 'Gold' subscription. Decide to finally learn GS2 to become a more well-rounded developer - testbed server no longer exists...so drop $70 dollars on Developer Gold to hone skills.

Receive server, but get no RC access. NBD, send e-mail to [email protected], send PMs to Stefan and all PWAs. E-mail says 1-3 days...okay. Wait 3 days. Nothing. Be slightly irritated. Four days, slightly more irritated, debate requesting PayPal refund. Complain on official Graal forums, post gets deleted by former PWA turned forum mod who is apparently more active than current PWA. Ironic.

Five days, beyond irritated. E-mail Unixmad, telling him situation and requesting to be given RC access or a refund. Put in dispute (not even a claim for refund). Within hour, my server is removed and my account is banned for 'fraud'. Wow. Escalated PayPal dispute to claim.

TL;DR: Give Eurocenter $70 dollars, don't get product, ask for product or refund, get banned for 'fraud'. GG.

NeoZX · 03-21-2014

Jeez man..
Sorry..

GOAT · 03-21-2014

suckers come in all ages

Platinum · 03-21-2014

Where do you live? Depending on the consumer laws of your country, you're entitled to your money back. There should be a section there stating if you do not receive a product you bought you are able to get a refund (or something similar). On the extreme side, you can always sue Eurocenter.

NeoZX · 03-21-2014

Posted by Platinum

Where do you live? Depending on the consumer laws of your country, you're entitled to your money back. There should be a section there stating if you do not receive a product you bought you are able to get a refund (or something similar). On the extreme side, you can always sue Eurocenter.

Like Nintendo.
Which Nintendo could really benefit from; they're at rock bottom.
Hey could sue Graal for all of the Zelda heads and bodies.

GlazeyB · 03-21-2014

Posted by NeoZX

Like Nintendo.
Which Nintendo could really benefit from; they're at rock bottom.
Hey could sue Graal for all of the Zelda heads and bodies.

Parody, very much legal.

Torankusu · 03-21-2014

That's nothing, back when 2002 (graal kingdoms) started up, we were all told to create new accounts (ex: Torankusu_2002), upgrade them, and it would be our staff / dev account.

Well, as time passed, the gold did not lapse for obvious reasons, until one day it was banned for fraud. It was banned for 8 years until someone decided to unban it.

Either way, you need to log onto Graal Kingdoms, find Stephen idling there, and talk to him about it.

Tyler · 03-21-2014

Talk about a pain in the ass. Sorry to hear that happened to you.

Dusty · 03-21-2014

Depending on the medium of pay, you could get a refund from your card provider/paypal.

MidNight* Chill · 03-21-2014

Posted by Nelm

Short story:

Played Graal since 7th grade, be 27, have 'classic' account + active 'Gold' subscription. Decide to finally learn GS2 to become a more well-rounded developer - testbed server no longer exists...so drop $70 dollars on Developer Gold to hone skills.

Receive server, but get no RC access. NBD, send e-mail to [email protected], send PMs to Stefan and all PWAs. E-mail says 1-3 days...okay. Wait 3 days. Nothing. Be slightly irritated. Four days, slightly more irritated, debate requesting PayPal refund. Complain on official Graal forums, post gets deleted by former PWA turned forum mod who is apparently more active than current PWA. Ironic.

Five days, beyond irritated. E-mail Unixmad, telling him situation and requesting to be given RC access or a refund. Put in dispute (not even a claim for refund). Within hour, my server is removed and my account is banned for 'fraud'. Wow. Escalated PayPal dispute to claim.

TL;DR: Give Eurocenter $70 dollars, don't get product, ask for product or refund, get banned for 'fraud'. GG.

Welcome to Graal, my friend.

I've been trying for months to get my server named. >.> They don't care.

optimuswhat · 03-21-2014

They probably spent your money on bread, which is why they won't refund it.

GlazeyB · 03-21-2014

Posted by optimuswhat

They probably spent your money on bread, which is why they won't refund it.

fixed that for you.

Shadeh13 · 03-21-2014

Duh. Everyone in the staff of every graal game, even the creator, well...Lets just say they are huge douches. Though I saw this coming. Stefan wants the money and ends up not doing anything. He just lazy bud, btw, he HATES losing his money so will just ban you so he doesn't have to hear it

iHot · 03-22-2014

Posted by Shadeh13

Duh. Everyone in the staff of every graal game, even the creator, well...Lets just say they are huge douches. Though I saw this coming. Stefan wants the money and ends up not doing anything. He just lazy bud, btw, he HATES losing his money so will just ban you so he doesn't have to hear it

You are terribly misinformed my friend.

5hift · 03-22-2014

Lmao.

I'd bet money's that someday Stefan'll take money from the wrong people and either wind up dead in an alleyway or have the hell sue'd out of him.

03-21-2014	11
optimuswhat Speed Demon Join Date: Jan 2013 Posts: 1,288	They probably spent your money on bread, which is why they won't refund it. Last edited by optimuswhat; 03-21-2014 at 09:03 PM. Reason: Replaced cocaine with bread

03-21-2014	1
Nelm i make levels Join Date: Mar 2014 Posts: 32	Don't ever ask for a refund. Short story: Played Graal since 7th grade, be 27, have 'classic' account + active 'Gold' subscription. Decide to finally learn GS2 to become a more well-rounded developer - testbed server no longer exists...so drop $70 dollars on Developer Gold to hone skills. Receive server, but get no RC access. NBD, send e-mail to [email protected], send PMs to Stefan and all PWAs. E-mail says 1-3 days...okay. Wait 3 days. Nothing. Be slightly irritated. Four days, slightly more irritated, debate requesting PayPal refund. Complain on official Graal forums, post gets deleted by former PWA turned forum mod who is apparently more active than current PWA. Ironic. Five days, beyond irritated. E-mail Unixmad, telling him situation and requesting to be given RC access or a refund. Put in dispute (not even a claim for refund). Within hour, my server is removed and my account is banned for 'fraud'. Wow. Escalated PayPal dispute to claim. TL;DR: Give Eurocenter $70 dollars, don't get product, ask for product or refund, get banned for 'fraud'. GG.

03-21-2014	2
NeoZX Banned Join Date: Aug 2013 Location: The hood. Posts: 3,167	Jeez man.. Sorry..

03-21-2014	3
GOAT Hyrule Knights Join Date: Sep 2012 Location: In your head 24/7 Posts: 6,348	suckers come in all ages

03-21-2014	4
Platinum Back from the dead? Join Date: Feb 2013 Location: Australia Posts: 2,533	Where do you live? Depending on the consumer laws of your country, you're entitled to your money back. There should be a section there stating if you do not receive a product you bought you are able to get a refund (or something similar). On the extreme side, you can always sue Eurocenter.

03-21-2014	7
Torankusu Registered User Join Date: Jun 2013 Location: Zol's Pub Posts: 373	That's nothing, back when 2002 (graal kingdoms) started up, we were all told to create new accounts (ex: Torankusu_2002), upgrade them, and it would be our staff / dev account. Well, as time passed, the gold did not lapse for obvious reasons, until one day it was banned for fraud. It was banned for 8 years until someone decided to unban it. Either way, you need to log onto Graal Kingdoms, find Stephen idling there, and talk to him about it.

03-21-2014	8
Tyler Dark Desert Fox Join Date: Sep 2011 Location: United States, Ohio Posts: 5,720	Talk about a pain in the ass. Sorry to hear that happened to you.

03-21-2014	9
Dusty Should be fixed. Join Date: Aug 2011 Posts: 6,359	Depending on the medium of pay, you could get a refund from your card provider/paypal.

03-21-2014	13
Shadeh13 Banned Join Date: Nov 2013 Location: Geogia Posts: 99	Duh. Everyone in the staff of every graal game, even the creator, well...Lets just say they are huge douches. Though I saw this coming. Stefan wants the money and ends up not doing anything. He just lazy bud, btw, he HATES losing his money so will just ban you so he doesn't have to hear it

03-22-2014	15
5hift ✔️TURBO✔️VERIFIED✔️ Join Date: Feb 2013 Location: Larunda Relay Posts: 6,481	Lmao. I'd bet money's that someday Stefan'll take money from the wrong people and either wind up dead in an alleyway or have the hell sue'd out of him.