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You may feel that way but every situation is investigated. You need to be sure you are always honest. In the rare case that a staff member becomes abusive there will be logged proof eventually which will be their downfall. I would suggest also taking screenshots or recording if a staff member is saying odd things to you.
In addition it is very possible hw is not even the person reviewing your tickets.
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I spoke to an admin on west, he said the same thing you did! Thanks and will keep an eye on my screenshot button when they next pop up
