something happened to my main era account

badis · 04-22-2016

Before yesterday i was afk in my main account , anyway when I went to play it was saying something like global server problem and my email has been revoked what the ???? Anyway i identified my email agin and it say that there is no email identified yet with this account and i have to create new one ?
I'm sure 100% i didn't write it wrong , also i was used to play iera on FB ( my FB is the same email i identified to my main account ) and same issue , i can't play its say theres no account with this email ?
also on other Graal servers > same issue

Is this problem from Graal or what ?
I don't want to lose my era account i pay a lot for it please help me .
I already submit a tickets but nothing .
I have the Graal id and the email if its help .

* sorry my english bad *

Asaiki · 04-22-2016

Admins might have revoked every access to your account, To fix this please provide your Graal ID and Previous Email on that account on support.toonslab.com

badis · 04-22-2016

Posted by Asaiki

Admins might have revoked every access to your account, To fix this please provide your Graal ID and Previous Email on that account on support.toonslab.com

I already did .

Asaiki · 04-22-2016

Posted by badis

I already did .

Wait for a reply.

Zetectic · 04-22-2016

sounds like you were involved in an account trading, so they locked your main account away. then the system gave you an option to create a new one. that's what exactly happened to a friend of mine who sold his account, he got his account locked permanently and it wasn't recoverable according to the toonslab.

Illusions · 04-22-2016

**** Graal go play some other game without 95% of the players born with down syndrome.

badis · 04-22-2016

Posted by Zetectic

sounds like you were involved in an account trading, so they locked your main account away. then the system gave you an option to create a new one. that's what exactly happened to a friend of mine who sold his account, he got his account locked permanently and it wasn't recoverable according to the toonslab.

Nope it's my account .

so how long I'm gonna wait

?

Asaiki · 04-23-2016

Posted by badis

Nope it's my account .

so how long I'm gonna wait

?

Forever, I think. Account Trading isn't allowed, doe I got away once.

dont report me thnx that was 2012

heavycleansoul · 04-28-2016

If you want you can contact apple about this and get a refund for all money you have spent on in app purchases or tell apple that even after submitting your ticket that toonslab didnt help you. Apple will straighten them out. Also if u get a refund u could just start a new acc and buy a whole bunch of gralat packs lmao.

LeNoobicus · 04-28-2016

Posted by Illusions

**** Graal go play some other game without 95% of the players born with down syndrome.

savage, please stop :^)

Alexmo · 04-28-2016

Good for you era was bad anyway

04-22-2016	1
badis Registered User Join Date: Dec 2014 Location: somewhere Posts: 25	something happened to my main era account Before yesterday i was afk in my main account , anyway when I went to play it was saying something like global server problem and my email has been revoked what the ???? Anyway i identified my email agin and it say that there is no email identified yet with this account and i have to create new one ? I'm sure 100% i didn't write it wrong , also i was used to play iera on FB ( my FB is the same email i identified to my main account ) and same issue , i can't play its say theres no account with this email ? also on other Graal servers > same issue Is this problem from Graal or what ? I don't want to lose my era account i pay a lot for it please help me . I already submit a tickets but nothing . I have the Graal id and the email if its help . * sorry my english bad *

04-22-2016	2
Asaiki 🌟Inomi🌟 Join Date: Oct 2012 Posts: 2,496	Admins might have revoked every access to your account, To fix this please provide your Graal ID and Previous Email on that account on support.toonslab.com

04-22-2016	5
Zetectic Bloodvayne Join Date: Nov 2012 Posts: 4,087	sounds like you were involved in an account trading, so they locked your main account away. then the system gave you an option to create a new one. that's what exactly happened to a friend of mine who sold his account, he got his account locked permanently and it wasn't recoverable according to the toonslab.

04-22-2016	6
Illusions Fish Join Date: Aug 2015 Location: Somewhere in Europe Posts: 383	**** Graal go play some other game without 95% of the players born with down syndrome.

04-28-2016	9
heavycleansoul Registered User Join Date: Nov 2015 Posts: 22	If you want you can contact apple about this and get a refund for all money you have spent on in app purchases or tell apple that even after submitting your ticket that toonslab didnt help you. Apple will straighten them out. Also if u get a refund u could just start a new acc and buy a whole bunch of gralat packs lmao.

04-28-2016	11
Alexmo Banned Join Date: Sep 2015 Location: I live in a place on a place Posts: 1,464	Good for you era was bad anyway