I've been trying to get support for 2+ months on an issue I'm having with my iClassic account. I was told very early on by Xor (indirectly) that I would have to e-mail unixmad, however my e-mail to unixmad was sent 2 months ago and I've had no support.

Posting here to see if anyone's had the issue and if so was there a fix/what was it?

Here's the issue:

My main account was attached to the email [email protected]. I have my main PC+browser which this account is always logged into.

When I access iClassic on this PC from this browser and check the identify tab in my menu it tells me the e-mail is registered: "You are currently logged into an account associated to the e-mail address [email protected]".

However, when I go to another PC or just a different browser on the same PC (you would have to re-identify in both cases) and try to identify using that e-mail I get the error message: "There is no Graal account yet for [email protected], click on create to create one."

There's several problems here:
A) I cannot access my account.
B) My accounts appears to both exist and not exist.
C) I can't log out of my account, switch browsers, get a new PC or anything or my account is gone.
D) I can't create a new account because that will likely overwrite my account somehow or cause even bigger issues.

Anyone come across this before?  

Schrödinger's Graal Identification Account.

Seriously though I would suggest instead of emailing an admin or Unixmad about your account being locked down on one browser, email either of them with a request to move the account to a different email address (obviously using the accounts current email so they know you are the owner).

lol I'm back after a few months and this is my first post after returning when have I actually tried to help people  

email toonslab -> email Xor -> email unixmad -> email toonslab (repeating)  

I know someone who had a similar experience, where his account and email got separated. But he did something illegal in his end, so there was no way to turn things back.  

Posted by 4-Lom

email toonslab -> email Xor -> email unixmad -> email toonslab (repeating)

So do exactly what I've been doing since this issue arose like 3 months ago? Ok.

Posted by Zetectic

I know someone who had a similar experience, where his account and email got separated. But he did something illegal in his end, so there was no way to turn things back.

Nothing 'illegal' (assuming you meant outside the TOS or something) here. Registered with the e-mail, was able to identify using it for almost a year, it stopped working because of this issue. Nothing else involved.  

Posted by Relic

Nothing 'illegal' (assuming you meant outside the TOS or something) here. Registered with the e-mail, was able to identify using it for almost a year, it stopped working because of this issue. Nothing else involved.

since ur email and acct got separated. i don't think u can't entirely ignore the other case. i'm not trying to discourage u, but im just saying whoever behind this might think u did something.(+awhile ago u mentioned that ur ip was blocked etc) idk how to organize this better.

definitely doesn't sound like a random error or mistake.  

Posted by Zetectic

since ur email and acct got separated. i don't think u can't entirely ignore the other case. i'm not trying to discourage u, but im just saying whoever behind this might think u did something.(+awhile ago u mentioned that ur ip was blocked etc) idk how to organize this better.

definitely doesn't sound like a random error or mistake.

well, either way i was told i have to get hold of unixmad but was just hoping others might've had a similar issue and figured out how to fix it without waiting several months