06-01-2018
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Banned
Join Date: Apr 2018
Location: UnItEd StAtEs
Posts: 369
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My comment on this topic is this, So basically the reason why they use emails to log in and all is because I think it makes it harder for people to hack into account hence why they say don't share email information. If they were to make it "make a graal account" then it might be easier for people like XYZ or JeZuZ or whatever they wish to call themselves to get in.
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06-01-2018
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Registered User
Join Date: May 2013
Posts: 3,027
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If you have been using the same ip, and maybe the same device, then there probably isn't an issue with asking a lead staff member to change it by pming them. I did this once, all though the account didn't have much on it. They changed the email fairly quickly, and I didn't have to open any inboxes Not sure which position Neo and Xor had specifically (managers?), but those are the kind of staff you want to ask |
06-01-2018
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Super Moderator
Join Date: Aug 2011
Posts: 724
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Closing this - as always, go to support.toonslab.com for support issues. For anyone else with this issue, if for whatever reason Toonslab isn't working, message me and I'll help you to the best of my ability. If you'd like to suggest an alternative system to email identification, make a new thread in the "Future Improvements" section of this forum. |