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07-01-2020
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1 |
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Registered User
Join Date: Apr 2016
Location: Testbed
Posts: 604
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forums.graalonline.com extremely unstable
Howdy, I'm trying to read through useful posts on forums.graalonline.com but it's extremely slow and more often that not results in a Cloudflare error. This is extremely annoying since 90% of all GS2 knowledge is in there. Can you please fix up the host / provide more resources so it can run stable? |
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07-11-2020
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2 |
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Registered User
Join Date: Apr 2016
Location: Testbed
Posts: 604
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No response from management? 
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07-11-2020
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3 |
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:pluffy:
Join Date: Aug 2011
Location: Sweden
Posts: 5,945
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I can't even log in there anymore and support won't help me. 
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07-11-2020
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4 |
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Shurikan
Join Date: Sep 2011
Posts: 1,245
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Having issues as well.
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07-11-2020
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5 |
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Nerd
Join Date: Sep 2011
Location: Berlin
Posts: 3,825
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It's running pretty smoothly for me right now. I tried loading through some old Code Gallery threads and skipping through the pages - no issues. I'm in the UK and VPNed through Germany though so maybe that's why, assuming you guys are in the US.
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07-11-2020
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6 | |
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Registered User
Join Date: Apr 2016
Location: Testbed
Posts: 604
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07-13-2020
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7 |
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Registered User
Join Date: Sep 2011
Location: Germany
Posts: 98
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Try to open a ticket on support.toonslab.com. They will most likely not reply on here.
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10-13-2020
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8 |
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Registered User
Join Date: May 2017
Posts: 17
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They answer tickets? I have an IP Range Problem on my iDevice and they havent answered any of mine in 3 years 
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10-17-2020
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9 |
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Hyrule Knights
Join Date: Sep 2012
Location: In your head 24/7
Posts: 6,348
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01-06-2021
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10 |
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Registered User
Join Date: May 2017
Posts: 17
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01-22-2021
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11 |
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Hyrule Knights
Join Date: Sep 2012
Location: In your head 24/7
Posts: 6,348
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I know exactly what you’re saying. I lost my precious main account and can’t get any support. I know my email password and username, but I forgot my security question :””cries. I have my Facebook username and password, but they locked me out and the only way to recover it is by applying a code they send to my locked email :””( FML that was the most important player account in the history of iClassic :””( Maybe I should have been nicer on here 
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06-06-2021
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12 |
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Registered User
Join Date: Nov 2014
Location: Canada
Posts: 722
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Support tickets @support.toonslab.com It works, but you should always provide as many details as possible to help the process along Do not expect an open dialogue. Simply provide as much information as you can about the situation and sit back and wait for help You can even check on the tickets status as I recall
Last edited by Sir Travis; 06-06-2021 at 03:26 PM.
Reason: I don’t think they can help if the email account is inactive or you can’t access it… but ask anyway they got some wizards
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