Outdated Guild Pic Problem

Weeno · 07-02-2018

Ik this is a common issue for a long time but from asking people it seems like the majority of people see the guild pic that I had before I changed it. And there were people who said they see the guild pic that I had a year ago???? Anyone know how to fix this problem?

Mount · 07-02-2018

redownload ur app worked for me

Yonce · 07-02-2018

if u have the money: rename it every time u want a new pic

4-Lom · 07-02-2018

The guild pic thing has always been an issue, for no apparent reason. I've even had images show up as my guild pic that I never uploaded. Submitted a ticket like 3 years ago to toonslab about this... never got any response.

Posted by Yonce

if u have the money: rename it every time u want a new pic

This doesn't work if you get past a certain number of tower hours (10+ ?) It no longer gives you the option to rename.

Eugeen · 07-02-2018

One part of the issue is that people have outdated guild pictures cached and the server isn’t overwriting them.
I’ve also heard that the server can send out outdated images sometimes instead of updated ones

This might be able to get fixed if they can force the guild pictures to get overwritten by the new ones in peoples cache files but idk for sure

Mashboyellis · 07-02-2018

Not sure what device you use, but if you're using android, enable cache files in your player options. This is usually what causes this issue for android devices. Another fix that I believe has worked for me in the past is re-uploading the same guild logo multiple times after it has been approved. Other than these suggestions, it may be just a matter of waiting.

fp4 · 07-03-2018

The problem is that guild logo names are static ( e.g. guildlogo_guildname.jpeg ) so they get cached by Cloudflare for an indeterminate amount of time.

This will be fixed in the NGS.

4-Lom · 07-03-2018

Posted by fp4

This will be fixed in the NGS.

I'll give you a nice juicy rep if you give us an estimate about when we might see the fabled NGS

Tensor · 07-04-2018

Posted by 4-Lom

I'll give you a nice juicy rep if you give us an estimate about when we might see the fabled NGS

:O
O:

Meteor · 07-10-2018

what an absolutely obnoxious bug

Lauren · 07-10-2018

I think it depends on the device, I used to have this problem with my guild when I tried changing my GP on my phone, but when I logged onto PC and changed it, it was fine. At least for me and the members in it.

07-02-2018	1
Weeno Guy who gets roasted Join Date: Jul 2015 Location: behind u Posts: 3,599	Outdated Guild Pic Problem Ik this is a common issue for a long time but from asking people it seems like the majority of people see the guild pic that I had before I changed it. And there were people who said they see the guild pic that I had a year ago???? Anyone know how to fix this problem?

07-02-2018	2
Mount Banned Join Date: May 2013 Location: California Posts: 894	redownload ur app worked for me

07-02-2018	3
Yonce Registered User Join Date: Jun 2015 Posts: 461	if u have the money: rename it every time u want a new pic

07-02-2018	5
Eugeen Banned Join Date: Nov 2012 Posts: 4,173	One part of the issue is that people have outdated guild pictures cached and the server isn’t overwriting them. I’ve also heard that the server can send out outdated images sometimes instead of updated ones This might be able to get fixed if they can force the guild pictures to get overwritten by the new ones in peoples cache files but idk for sure

07-02-2018	6
Mashboyellis iClassic Staff Join Date: Jan 2017 Location: España Posts: 31	Not sure what device you use, but if you're using android, enable cache files in your player options. This is usually what causes this issue for android devices. Another fix that I believe has worked for me in the past is re-uploading the same guild logo multiple times after it has been approved. Other than these suggestions, it may be just a matter of waiting.

07-03-2018	7
fp4 maymay ambassador Join Date: Aug 2011 Posts: 1,508	The problem is that guild logo names are static ( e.g. guildlogo_guildname.jpeg ) so they get cached by Cloudflare for an indeterminate amount of time. This will be fixed in the NGS.

07-10-2018	10
Meteor Registered User Join Date: Feb 2013 Location: Canada Posts: 348	what an absolutely obnoxious bug

07-10-2018	11
Lauren Swamp Gurl Join Date: Jun 2018 Location: USA Posts: 14	I think it depends on the device, I used to have this problem with my guild when I tried changing my GP on my phone, but when I logged onto PC and changed it, it was fine. At least for me and the members in it.